Last Updated: October 22, 2024

Gudju Gudju (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information when you visit or make a purchase from our website gudjugudju.com (the “Site”), and outlines your privacy rights.

1. Information We Collect

We collect personal data that you voluntarily provide when interacting with the Site, making a purchase, subscribing to our newsletter, or engaging with us through other communication channels. This information may include:

• Personal Information: Name, email address, billing address, shipping address, phone number, and payment information.
• Account Information: If you create an account on our Site, we may collect your username, password, and other related details.
• Purchase Information: Products you buy, payment method, and transaction details.
• Device Information: Information automatically collected about your device when you visit the Site, such as IP address, browser type, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use your personal data for the following purposes:

• Order Fulfilment: To process, fulfil, and deliver your purchases, as well as to manage returns and refunds.
• Customer Support: To respond to your enquiries, provide technical assistance, and resolve issues.
• Personalisation: To provide customised product recommendations, marketing communications, and content based on your preferences.
• Marketing Communications: With your consent, we may send you promotional emails about our products, services, and special offers.
• Legal Compliance: To comply with legal obligations and prevent fraud or unlawful activity.

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party service providers (such as payment processors, shipping partners, and analytics providers) who assist us in operating the Site or conducting our business.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new ownership.
• Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on the Site. Cookies are small files that your browser stores on your device to remember your preferences and activity. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.

5. Security of Your Information

We take the security of your personal data seriously and use reasonable measures to protect it from unauthorised access, disclosure, or alteration. However, no transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Rectification: You can ask us to correct any inaccurate or incomplete personal information.
• Erasure: You can request the deletion of your personal data, subject to certain legal obligations.
• Restriction: You can request that we limit the processing of your personal data.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
• Withdrawal of Consent: If you have provided consent for the processing of your personal data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at support@gudjugudju.com.

7. Retention of Information

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page and indicate the date of the latest revision at the top of the policy. Your continued use of the Site after such changes will constitute your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Gudju Gudju
Email: support@gudjugudju.com
Website: gudjugudju.com